Frequently Asked Questions

How can I book a cleaning?

1

You can contact us through our website, by phone, or by text message. We will discuss your cleaning needs and find a convenient date and time for your appointment.


What cleaning services do you offer?

2

We offer regular house cleaning, deep cleaning, and customized cleaning services based on your home’s needs.


Do I need to provide cleaning supplies?

3

No. We can provide the necessary cleaning products and equipment for your cleaning services.


Do I need to be home during the cleaning?

4

No. You do not need to be home as long as we have an agreed-upon way to access your home.

We offer weekly, biweekly, and other recurring cleaning schedule depending on your needs and availability

How often can I schedule cleaning?

5


We kindly ask for advance notice if you need to cancel or reschedule your appointment. Cancellations made at the last minute may be subject to a 60$ cancellation fee.

What is your cancellation policy?

6


An invoice will be sent by email after your cleaning service. Payment can be made by using the payment methods provided on your invoice.

How can I pay for my cleaning?

7


What areas do you service?

4

We provide house-cleaning services in Hamilton and surrounding areas. Please contact us to confirm whether your location is within our service area.